Why can't I log into Better Proposals?

Common causes include incorrect email/password, browser cache issues, cookies disabled, or temporary service outages. Clear your browser cache, try a different browser, and verify your credentials.

What do I do if I've forgotten my Better Proposals password?

Use the 'Forgot Password' link on the login page. Enter your email, and Better Proposals sends a password reset link. Check your spam folder if you don't see it.

Is Better Proposals down right now?

Check Better Proposals' status page or Twitter for outage announcements. You can also try logging in from a different device or network. If the service is down, contact their support team.

Better Proposals Login Issues and Alternatives

Login issues hit at the worst moment — right when you’re about to send a $4,000 proposal before a client’s deadline. Better Proposals is generally reliable, but browser quirks, stale sessions, and the occasional outage can lock you out. This step-by-step guide gets you back in fast and covers what to do if the service itself is down.

Most better proposals login failures fall into four buckets, and the fix for each is different:

Wrong credentials — Better Proposals uses strict email matching. If you registered with [email protected], logging in with [email protected] will fail even though Gmail treats them as the same inbox.
Stale browser session — Your browser cached an old login token that expired. The page looks like it’s loading but keeps bouncing you back to the login screen.
Two-factor authentication (2FA) lockout — You enabled 2FA, switched phones, and no longer have access to the authenticator app. You also can’t find the backup codes you saved.
Service outage — Rare, but it happens. Better Proposals has averaged around 99.5% uptime historically, which still works out to roughly 44 hours of downtime per year.

Knowing which bucket you’re in saves you from spending 20 minutes clearing cache when what you actually need is a password reset.

Step-by-Step Troubleshooting Checklist

Work through these in order. Most people solve the problem by step 4.

Step 1 — Confirm you’re using the right email

Before anything else, check the email address you’re typing. Better Proposals sends all account notifications to your registered email. Search your inbox for “Better Proposals” — the address those emails came from is your login email. If you’ve changed your email since signing up, your old address is still the login credential unless you updated it inside the app.

Step 2 — Try the password reset before assuming your password is correct

If you haven’t logged in within the past 30 days, reset it anyway. Go to app.betterproposals.io, click “Forgot Password,” enter your email, and check your inbox within 2 minutes. If nothing arrives, check your spam folder (filter by sender [email protected]). Most better proposals login problems at the password stage get fixed here in under 3 minutes.

Step 3 — Clear browser cache and cookies (with exact steps)

This is the single most common fix for the “keeps redirecting to login” problem. Here’s how to do it in Chrome:

Open Chrome and press Cmd + Shift + Delete (Mac) or Ctrl + Shift + Delete (Windows)
Set the time range to “All time”
Check “Cookies and other site data” and “Cached images and files”
Click “Clear data”
Close all Chrome tabs and reopen
Navigate to app.betterproposals.io and try logging in again

In Firefox: Ctrl + Shift + Delete → select “Everything” from the time range → check Cookies and Cache → Clear Now.

Step 4 — Try a private/incognito window

Press Cmd + Shift + N (Chrome Mac) or Ctrl + Shift + N (Chrome Windows) to open an incognito window. Navigate to the better proposals login page and try your credentials. If this works, a browser extension is the culprit — ad blockers, password managers, and VPN extensions commonly interfere with session cookies.

Step 5 — Switch browsers entirely

If incognito didn’t help, open Firefox or Safari and attempt the login. A successful login in a different browser confirms the problem is Chrome-specific — usually a conflicting extension or a corrupted browser profile. You can continue working in the alternate browser while you troubleshoot Chrome separately.

Step 6 — Check your network

Corporate WiFi, school networks, and some VPNs block SaaS tools. If you’re on a restricted network, switch to your phone’s hotspot and try again. This takes 60 seconds and rules out a whole category of issues.

Step 7 — Check if Better Proposals is down

If you’ve cleared cache, reset your password, tried incognito, switched browsers, and changed networks — the problem is likely on their end. Check these in order:

Visit status.betterproposals.io (their official status page)
Check their Twitter/X account @betterproposals for outage announcements
Search Twitter for “better proposals down” to see if other users are reporting issues
Try accessing the site from your phone on mobile data (completely separate network and device)

Operations project planning whiteboard sticky notes — A systematic approach fixes most login issues in under 10 minutes

The 2FA Lockout Problem

This is the one that causes real panic. You enabled two-factor authentication (smart move), but you got a new phone and didn’t migrate your authenticator app, or you deleted it. Now you can’t get past the 2FA screen even with the correct password.

Better Proposals support can help, but you’ll need to verify your identity. Email [email protected] with:

The email address on your account
The name on the account
The last 4 digits of the credit card used for billing (they use this to verify ownership)
A description of the issue

Expect a response within 2–8 business hours. If you’re on a paid plan, they typically prioritize these requests.

Going forward: save your 2FA backup codes in a password manager like 1Password or Bitwarden, not a note on your phone. When you set up 2FA, you’re shown 8–10 backup codes. Each code is single-use and lets you log in without the authenticator app.

When the Service Is Actually Down: Your Backup Workflow

If Better Proposals is confirmed down and you have a proposal due within the hour, here’s a fast backup workflow that takes about 15 minutes:

Open Google Docs and start from a blank document
Add your logo as an image at the top (drag and drop from your desktop)
Use a two-column table for the pricing section — left column: service name, right column: price
Write the scope, timeline, and terms in plain paragraphs
Export as PDF: File > Download > PDF Document
Email the PDF directly to the client with a note that you’ll send a trackable version once your proposal software is back

You lose click tracking and the visual polish, but you hit the deadline. For a $5,000 proposal, a PDF sent on time beats a polished proposal sent tomorrow.

Any time you’ve had a better proposals login issue — even one that turned out to be just a cache problem — take two minutes to run through this:

Change your password to something new if you suspect anyone else might have tried accessing your account
Check “Account Activity” or recent login history if Better Proposals surfaces this in your account settings
Confirm your registered email is still correct under Account > Profile
Verify your billing email matches your login email to avoid missing payment receipts

If you ever see logins from locations you don’t recognize, contact Better Proposals support immediately. They can force a logout from all sessions.

Is It Time to Evaluate Alternatives?

One login problem isn’t a reason to switch tools. But if you’re hitting the better proposals login screen multiple times per month, or if an outage cost you a client, it’s worth knowing your options.

The main alternatives in the $19–$49/month range are Proposify, Qwilr, and PandaDoc. Each has its own quirks at login — Proposify has had SSO configuration issues for teams, and PandaDoc’s mobile login can be sluggish. No platform is immune.

The smarter move is building a backup workflow now, before you need it. A Google Docs proposal template that takes 15 minutes to fill out is cheap insurance for a business that sends 3–5 proposals per month.

Most better proposals login issues resolve in under 10 minutes with cache clearing or a password reset. Work through the checklist in order, check the status page before assuming your credentials are wrong, and keep a bare-bones proposal template in Google Docs so a temporary outage never costs you a client.